Our Promise

Bdrome Responsible Gaming — Ensuring a safe and healthy gaming experience

Bdrome believes gaming should be fun, not stressful. We want every player to stay happy and healthy. All responsible gaming tools and guidance are available right here.

18+ Only Player Wellbeing Free Tools
Keep in Mind
  • Gaming is entertainment, not a source of income
  • Don't Try to Chase Your Losses
  • Never bet beyond your budget
  • If you run into any issues, contact Support right away
Protection Tools

Responsible Gaming at Bdrome 6 Tools

These features are free and available to all players.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once set, you won't be able to exceed them – your budget stays under control at all times.

Session Time Limit

Decide in advance how many hours you'll play in one session. When time is up, bdrome will automatically alert you. Taking breaks is part of healthy gaming.

Loss Limit

Once you've lost a set amount, the game stops automatically. You decide what loss level is acceptable – bdrome will respect that.

Temporary Break

Cool off with a temporary account suspension lasting anywhere from 24 hours to 30 days. During this period, deposits and gameplay are both unavailable.

Self-Exclusion

For a longer break, choose self-exclusion for 3 months up to 5 years. Your account will be completely inactive for the entire period.

24/7 Support

The bdrome support team is always here for any concerns or issues. Don't hesitate to talk about gaming addiction — we don't judge.

Detailed Guide

What Is Responsible Gaming and Why It Matters

Responsible gaming means keeping gaming as a form of entertainment – not a source of financial stress or mental strain. At Bdrome, responsible gaming isn't just a rule; it's at the heart of every decision we make.

As online gaming grows in popularity across Bangladesh, more people are spending time on these platforms. For most, it's a healthy form of entertainment. For some, however, control over time or money can slip away. bdrome keeps responsible gaming features active for every user with exactly that possibility in mind.

Gaming addiction doesn't happen overnight. It often starts with spending a little extra time, then going over budget, then desperately chasing losses – many people suffer from this cycle. Bdrome wants players to recognise the warning signs before that cycle begins.

That's why at bdrome, you control your own limits. From deposit limits to session timers, loss limits to self-exclusion – everything is in your hands. Bdrome is more than a gaming platform; it's a responsible partner.

To promote responsible gaming, bdrome regularly monitors platform activity. If a player shows unusual behaviour – such as a sudden spike in deposits or very long sessions – the support team may reach out proactively.

Bdrome's responsible gaming policy isn't just words – it works in practice. Every new player receives responsible gaming information at registration. Age verification is mandatory because protecting minors from gaming is our top priority.

The Golden Rules of Responsible Gaming
  • Only bet what you can afford to lose — money whose loss won't affect your family or daily life.
  • Set a time and spending limit before you play, and stick to it.
  • Take a break, spend time with family and friends.
  • Don't chase losses with more bets out of anger or frustration.
How to Set Up the Tools

Go to "Responsible Gaming" under Account Settings. All tools are available there. Any limit you set takes effect immediately.

1
Log In and Go to Settings

Log in to your account and click the profile icon. Select the "Responsible Gaming" section.

2
Choose Your Preferred Limits

Set deposit, session time, or loss limits – whatever you need. You can also have multiple limits active at the same time.

3
Ensure

Once your limit is set, you will receive a confirmation email. Lowering a limit is instant; increasing one may take up to 24 hours.

4
Contact Support

For self-exclusion or a long-term break, contact the support team directly. We will act on your request promptly.

Warning Signs

Issues Early Warning Signs Recognise

If you notice these signs in yourself or someone close to you, seek help immediately.

Spending beyond your budget: You keep depositing more than you planned and can't stop yourself.

Chasing Losses: You've lost a bet and keep placing more, convinced you'll win it back this time. This cycle is extremely dangerous.

Hiding from family: You are hiding your gaming habits from family or friends, or lying about them.

Loss of focus on other activities: Gaming is starting to affect your work, studies, or relationships.

Borrowing to play: You are borrowing money or draining savings to fund your gaming.

Restlessness and mood swings: You feel restless or irritable when you can't play.

Self-Assessment

Yourself Check

Ask yourself these questions. If most of your answers are yes, please seek help.

1

Are you unable to control how much time or money you spend on gaming?

2

Is gaming affecting your daily routine, family life, or friendships?

3

Do you place bigger bets to try to win back money you've lost?

4

Do you find yourself lying to family or friends about your gaming?

5

Do you feel restless, irritable, or angry when you can't play?

6

Have you taken on debt or dipped into savings because of gaming?

If you answered "Yes" to two or more of these questions, reach out to bdrome Support or activate self-exclusion.

Self-Exclusion

What Is Self-Exclusion and How It Works

Self-exclusion is a feature that lets you voluntarily step away from gaming on bdrome for a set period of time. During this period, logging into your account or making a deposit will be completely blocked.

The key feature of self-exclusion is that once it takes effect, it cannot be lifted before the period ends. That binding commitment is exactly what makes it work. For anyone who genuinely wants to stop, it provides the structure to follow through.

Self-exclusion periods are available in the following durations: 3 months, 6 months, 1 year, 2 years, or 5 years. A "permanent" option is also available for those who want a long-term solution. Once you notify the support team, it will be activated within 24 hours.

To Activate Self-Exclusion

Message bdrome's support chat with "I want to self-exclude" and let them know how long. The support team will act promptly.

Log In to Submit a Request

Our Commitment

Accounts will never be provided to anyone under the age of 18.
Responsible gaming tools are always available, free of charge.
Self-exclusion requests will never be refused.
No promotional emails will be sent during an active self-exclusion period.
If bdrome notices any concerning behavior, we will reach out to you directly.
Our support team is specially trained in responsible gaming.
Reducing your deposit limit always takes effect immediately.
Frequently Asked Questions

About Responsible Gaming Frequently Asked Questions

Lowering your limit takes effect immediately. However, increasing it requires a mandatory 24-hour waiting period. This rule is intentional — to protect you from raising your limit impulsively in the heat of the moment.

Yes, your balance remains intact during self-exclusion. Once the period ends and your account is reactivated, your balance will be available. However, no transactions of any kind are possible while self-exclusion is active.

Listen without judgement first. Let them know that help is available at bdrome. You can also contact our support team – we'll assist while keeping everything confidential. Remember, gaming addiction is a recognised condition and it can be treated.

When you set a session timer, you will receive a warning 15 minutes before your time is up. Once the session ends, you will be logged out automatically. You can log back in the same day, but this gives you a natural opportunity to take a break.

Yes, bdrome enforces strict age verification. Your date of birth is collected at registration, and your age is confirmed during the KYC process via NID or passport. Accounts for anyone under 18 are never approved.

Play responsibly and the fun lasts longer

Join Bdrome where gaming means entertainment, not stress. All tools are free and always available.

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